PCA II - 2 ICU - Worcester
Worcester, MA 01601
UMass Memorial Health Care
DescriptionPosition at UMass Memorial Medical Center
At UMass Memorial Health Care, Everyone is a Caregiver regardless of title. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health care system of Central and Western Massachusetts, and a place where we can help you build the career you deserve. We are more than 14,000 employees, working together as one health care system. And everyone, in their own unique way, plays an important part, everyday.
Title: Patient Care Associate II (Inpatient)
Department: 2 ICU
Posting Date: March 20, 2019
Shift Length: 8 hours
Location: UMass Memorial Medical Center - Memorial Campus
Every other weekend and Every other holiday
Under the direction of the Registered Nurse (RN) and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the health care team.
As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.
Minimum of a high school education or GED required.
Current CNA or EMT license or Certified Medical Assistant is preferred, and
one of the following qualifications is required:
Prior clinical experience or acute care training, or
Nursing student who has completed at least one clinical rotation, or
One year experience as a PCA I - inpatient and has completed all unit based competency requirements.
Current Basic Life Support or Heart Saver certification required.
Computer experience preferred
Medical Terminology preferred.
Must be able to read, write and communicate in English in a clear and concise manner. Must utilize proper safety techniques and body mechanics in all work related activities. Must have strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients. Must have proven interpersonal skills to provide respectful, culturally and age appropriate communication with patients, staff, family, visitors and others. Must have proven problem-solving abilities for routine situations and requests assistance from identified resources when more direction is needed. Must be able to remain calm when under stress or in emergency situations.
Demonstrates sensitivity and responsiveness to patients' needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
Standards of Respect:
We're striving to make respect a part of everything we do at UMass Memorial - for our patients and for each other. We're expecting that our new caregivers practice our six Standards of Respect: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player, and Be Kind, to help us make respect a part of how we take care of business everyday.